摘要/Abstract

在图书馆组织管理中，科层制是客观存在的。科层制的特征是有明确的工作制度和服务规范，有严格的等级层次结构，岗位设置的职责分工高度专业化，管理非人格化，追求基于效率的工作确定性和精确性。因而科层制满足了传统图书馆内部管理的责任制和协作的需要。然而科层制与当代图书馆的基本理念与原则的冲突也是十分明显的，其负功能使图书馆组织管理面临诸多困境。因此，图书馆组织的科层化有必要进行以人为中心的改造。

Bureaucracy is common in the library organization and management.Bureaucracy is characterized by clear Regulations and Service Specification, strict hierarchy structure, the job position and assignment highly specialized, the management of impersonalization, the pursuit of work certainty and accuracy based on efficiency. Therefore, bureaucracy meets the needs of accountability and collaboration of traditional library internal management. However, the conflict between bureaucracy and the modern library's basic concepts and principles is very clear. And its negative feature makes the library organization and management face many difficulties. So it is necessary to have people-centered transformation about the library organization's bureaucracy.