关 键 词 :沟通方式;有效沟通;沟通障碍学科分类:管理学--企业管理
沟通是组织内部成员间实现信息共享的桥梁,有效的内部沟通是企业生存和发展的关键因素。本文主要以沃尔玛公司的案例来阐述组织内部有效沟通的重要性,通过当代企业沟通现状并结合52航班事故典例来分析组织内部的沟通障碍,并提出如何破解沟通障碍的相关对策,以期为组织强化有效沟通提供帮助。
Communication is a bridge to achieve information sharing among members within an organization, and effective internal communication is a key factor in the survival and development of an enterprise.This paper focuses on the case of Wal-Mart Stores, Inc. to illustrate the importance of effective communication within an organization.This essay analyzes the communication barriers within companies through the current situation of communication in contemporary companies and the example of the Flight 52 accident. Finally, it proposes relevant countermeasures on how to break the communication barriers, with a view to providing help for organizations to strengthen effective communication.